Note: Due to labor costs, market prices as well as ever-changing demands for diamonds and jewelry, all sales are final and items CANNOT be returned for a full refund.
To be eligible for an exchange with a different item, it must be unused and in the same condition that you received it. It must also be in it's original packaging.
We ONLY exchange items. If you need to exchange it for the same item due to a defect, send us an email at Service@CapriJewelryInc.com and send your item to:
601 South Hill Street, Booth #A1,
Los Angeles, CA, 90014, United States.
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary, however it usually takes 5-7 business days.